Book your dietitian appointment in about 5 minutes.

There are lots of reasons a GP might suggest seeing a dietitian, for example:

• Managing a chronic condition like diabetes or high cholesterol
• Gut health
• Weight-related concerns
• General nutrition support

It doesn't have to be a big overhaul. Sometimes it's simply a check-in to review how things are going, with small, practical adjustments where they'd help.

If you're not entirely sure why you were referred, that's completely normal. We're happy to talk it through together at your first appointment.

You do not need a referral for a private appointment. If you'd like to claim Medicare or DVA benefits, you'll need a referral from your GP.

• You can get a referral from any GP, it doesn't have to be your regular doctor
• Your referral needs to be dated the same day as your appointment or earlier, Medicare won't accept one dated after your visit
• You can only claim one rebate per appointment, either private health fund or Medicare, not both
• If your referral isn't ready yet, you're welcome to book your appointment first. Just add a note to let us know your GP referral is on its way, so you can secure your preferred time

Here are our referral details in case your GP needs them:

• BBDiet Dietitian Services
• admin@bbdiet.com.au
• 07 3067 7280

We see all age groups, from children through to older adults, and support a broad range of conditions across four main areas.

Weight & metabolic health

• Nutrition support for GLP-1 medications (e.g. Ozempic, Wegovy, Mounjaro)
• Weight management (loss or gain), malnutrition, and bariatric surgery (pre- and post-surgery)
• Diabetes (pre-diabetes, type 1, type 2, gestational and others), high cholesterol, and high blood pressure

Gut & digestive health

• Gut health and chronic gastrointestinal symptoms
• Food allergies and intolerances

Specialised & chronic conditions

• Heart, liver, and kidney conditions
• Women's health, including PCOS, endometriosis, and thyroid conditions
• Eating disorders

Growth & everyday nutrition

• Fussy eating and growth in children
• Nutritional deficiencies
• Vegan and vegetarian diets
• General nutrition support

These titles aren't interchangeable, even though they're often used that way:

• Dietitian: university-qualified and clinically trained, recognised by Medicare, DVA, NDIS, and private health funds
• Nutritionist: an unprotected title with varying qualifications, generally not Medicare-rebateable
• Naturopath: practises complementary medicine, a different discipline to dietetics, not Medicare-rebateable

As Accredited Practising Dietitians, our advice is evidence-based and recognised by Medicare, DVA, NDIS, and most private health funds.

Your health information is kept confidential and handled in line with Australian privacy law. We only use it to provide your care, process your Medicare or health fund claims, and communicate with your GP where relevant, we don't share it for any other purpose without your consent.

Every appointment includes notes taken during your session, reports prepared for your GP where relevant, and preparation time beforehand reviewing your referral and any results you've shared with us.

Extended (50 min)

• Recommended for your first appointment with us, or for a chronic, longstanding, or layered concern that deserves a proper look
• Time to go through your history in depth, and explore whether lifestyle, stress, gut health and hormonal factors might be playing a part alongside your main concern
• Space to answer every question and build a personalised plan around your actual goals and circumstances

Standard (30 min)

• Prioritises your main areas of concern, with brief exploration of other factors like lifestyle, stress, and gut or hormonal influences
• Time to review progress, troubleshoot challenges, and adjust your plan, without a full extended session
• Room to ask questions and gain clarity on your nutrition strategy, so you leave with practical next steps

Focused (15 min)

• A targeted, efficient consult, great for quick check-ins, simple questions, or staying on track between longer sessions
• Genuinely useful for ongoing support and accountability
• Best suited to one clear focus area. If you're juggling a few concerns at once, Standard or Extended will give you more room to cover them all

If you're managing multiple or complex concerns but a longer appointment isn't in budget right now, we'll always make the very best use of the time we have together. It's also worth having a chat with us, we can often spread your care across a few Focused sessions, or pair a Focused appointment with a discounted private top-up. We're always happy to talk through options and make care as accessible as possible.

Our appointments focus on personalised advice tailored to you, rather than generic, pre-made meal plans. If you'd like a fully personalised meal plan, we're happy to arrange one for an additional fee, since it takes time to prepare outside your appointment. Just give us a call to discuss.

Nothing invasive, we keep things simple:

• The only physical checks we do are weight or waist circumference, and only where it's relevant to your goals
• If you're joining via telehealth, we may ask you to measure these yourself at home
• We don't order blood tests ourselves, but we're very happy to discuss any results you already have: what they mean for your health, and why we're looking at those particular readings. Depending on your condition, we may also suggest additional tests for your GP to consider
• You can have your GP or clinic email your results to admin@bbdiet.com.au ahead of your appointment so we can review them together

We use Zoom for video telehealth appointments.

• For video appointments, we'll email your Zoom link the day before your appointment
• For phone appointments, we'll simply call you at your scheduled time, no link needed

A few things that help us make the most of your time together:

• Complete your New Patient Intake Form if you've received one by email
• If you have a referral, recent blood tests, or other relevant medical info, send these ahead of time by emailing a copy to admin@bbdiet.com.au or uploading them in your intake form (our preferred options), or simply bring them along in person
• Jot down any questions or concerns you'd like to cover, so nothing gets missed

There's no need to change your eating habits beforehand, just come as you normally would.

If your GP has placed you on a Chronic Disease Management Plan (CDM), Enhanced Primary Care Plan (EPC), or Eating Disorder Plan, you can claim a $63.40 Medicare rebate per session:

• CDM/EPC: up to 5 sessions a year (shared across allied health providers)
• Eating Disorder Plan: up to 20 sessions a year

Here's how it works:

• We charge the full appointment fee after your visit and submit the Medicare claim for you, so your rebate comes off automatically.
  • Focused (15 min): no gap fee ($63.40 - $63.40 = $0)
  • Standard (30 min): $56.60 gap ($120 - $63.40 = $56.60)
  • Extended (50 min): $175.60 gap ($239 - $63.40 = $175.60)
• If a claim is ever rejected, for example your sessions have already been used elsewhere, there's no surprise bill afterwards, you've simply already paid at the time of your appointment
• If you need a Focused (15 min) appointment and can't pay upfront, please note it in your booking and we'll arrange bulk-billing instead, subject to your remaining Medicare sessions

DVA (D904 referral): fully bulk-billed from the start, no charge to your card and no session limit.

You're welcome to continue seeing your dietitian as a private patient. We're happy to offer discounted or packaged appointment options for ongoing care, just give us a call to discuss what suits you.

You can resume Medicare-subsidised sessions once the new calendar year begins.

Medicare provides the same rebate regardless of how long your appointment runs, so a longer session naturally costs more for us to deliver than a shorter one.

The gap fee on our Standard and Extended appointments reflects the extra time, depth, and personalised attention involved. It also helps us keep offering these longer options sustainably, alongside our bulk-billed Focused appointments for anyone who just needs a shorter, targeted check-in.

Once payment is collected, your dietitian submits your claim to Medicare on your behalf. The rebate ($63.40) is usually transferred to your bank account within 1 to 2 business days, and no more than 7.

• You'll just need to link a bank account to your Medicare number to receive your rebate automatically. If you'd rather use a different account, that's easy too, we'll give you the option to nominate one in your intake form.
• We're unable to process rebates for children under 14. In this case, we'll provide a receipt with instructions for claiming via MyGov.
• For private appointments, we'll provide a receipt for you to submit to your private health fund to claim your rebate.

Our contact details are included in your booking confirmation email.

• Just give us a call or drop us an email if you need to reschedule or cancel, we're happy to help
• See our Late Cancellation / Non-Attendance Policy below for our notice requirements